Man working in a data center.

Managed Services: The Future of IT Support

In today’s fast-paced business world, staying ahead of technology is crucial for success. With the increasing reliance on technology, IT support has become an essential need for businesses of all sizes. That’s where managed services come in.

Managed services provide a proactive and comprehensive approach to IT support. Our team of experts takes care of all your technology needs, from hardware maintenance to software updates, allowing you to focus on running your business. Our managed services include 24/7 monitoring, regular maintenance, and problem resolution, so you never have to worry about technology-related issues again.

We understand the importance of having reliable and secure technology, which is why we offer a wide range of managed services, including network management, security, data backup, cloud solutions and disaster recovery. Our managed services are designed to keep your technology running smoothly and secure, so you can focus on what really matters – growing your business.

Invest in managed services and let our team of experts take care of your technology needs. Say goodbye to unexpected downtime and hello to increased productivity and peace of mind. Contact us today to learn more about our managed services and how we can help your business thrive.


The help you need, when you need it

All of our managed services are backed by a team of certified specialists who provide the results driven customer service that’s part of our Core. Available 24x7x365 by phone, email or chat.

  • Technical Telephone Support
  • Remote Administration and Response
  • Emergency Onsite Support
  • Detailed Reporting
  • Enhanced Partner Product Support


The help you need, before you need it

All of our managed services include proactive monitoring, patching, managed backups, and industry-leading SLAs, including 100% Network Uptime.

  • Proactive Server, Device, Web and Appliance Health Monitoring
  • Proactive Maintenance and Administration
  • Certified Technical Engineering Support
  • Live Service Desk Support

Managed IT Services Core Components

  • Remote Control remote control of your desktop & servers to instantly connect and start getting you back in business.
  • Anti-Virus Software Kaspersky or WebRoot Enterprise Anti-Virus and Anti-Spyware is available with each desktop license.
  • Mobile Client Portal 360 degree view of your sites accessible anywhere, anytime with access to system overviews and backup data.
  • Anti-Virus Management  Scheduled anti-virus installation checks and definition updates for over 40 anti-virus applications.
  • Desktop Monitoring Monitor alerts for hard drive, memory, CPU and Event IDs.
  • Intelli-Monitoring: Over 2000 Server monitors automatically applied to your Servers based on the server configuration.
  • Notification Management:  Custom configure email notifications based on alert family and time of day. Choose to receive notifications immediately as alerts are created or after the alert has been analyzed by our Back Office.
  • Backup Monitoring: Symantec Backup Exec and Business Continuity monitoring and management.
  • Device Monitoring:  Monitoring for SNMP network devices: Printers, UPSs, Firewalls, Routers and more.
  • Linux Monitoring: Linux device availability and performance monitoring.
  • Agent Technology: Small footprint and low priority systems agents that are network independent and carry out maintenance activity regardless of connectivity.
  • Asset & Inventory Hardware and software inventory and asset change reports. Custom reports available upon request.
  • Executive Reports Monthly high level site overview reports with network health scoring.
  • Patch Management  Automatically scans and deploys Microsoft Security patches.
  • Integrated Ticketing Proactive Integrated ticketing system to confirm and managed trouble tickets.
  • Client Communicator A self-service, system tray application designed to provide direct client support.

Available Managed Services Areas















Chrome Books


Office 365


Amazon Web Services

Google Cloud Storage






Public Facing


Cloud Based



Internal Apps

External Apps

Third Party Apps

Custom Apps


Comcast Business Edge

Verizon Business VOIP

Mitel VOIP

Ask Us How We can Help Take Away the Daily Burdens So You Can Tackle the Important Stuff

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